MAKE A DIFFERENCE / OʻAHU
Useful starting points.
Clear information can make the first conversation easier.
How to get startedINFORMATION FOR REAL LIFE
01What happens before the first appointment?
A brief inquiry, a conversation about fit, and the practical details of beginning care.
Asking about support for a child or teen
Questions about clinician fit, caregiver involvement, privacy and a suitable setting.
How mobile counseling works
Understand the office model and how appointments are arranged.
School-based counseling
Connect the school day, family involvement and access to support.
Thinking about telehealth
Discuss privacy, technology, physical location and whether remote care fits.
Fees, insurance and scheduling
Bring the practical questions into the conversation.
PRACTICAL QUESTIONS BELONG HERE
A little clarity.
A place to start.
Who do you work with?
The team’s published experience includes children, young people, individuals and families. Tell us who you’re looking for support for so we can discuss clinician fit and current availability.
What is mobile counseling?
Converted Sprinter vans provide private counseling-office spaces in school and community settings. Appointments, locations and access arrangements are planned with the practice.
How do I know which setting is right?
Start with your needs, privacy, access and daily routines. The team can discuss the suitability and availability of school-based, community, home, mobile-office or telehealth care.
Do you accept my insurance?
Ask about your specific plan, clinician and care setting. Confirm network participation, benefits, authorization requirements and out-of-pocket costs with the practice and your insurer.
Can parents contact you for their child?
Yes. You can make a brief inquiry about support for your child or teen. Discuss age range, caregiver involvement, consent, the care setting and current availability.
How does school-based counseling work?
The practice brings counseling onto school campuses during the day. Ask about current school arrangements, referrals, family involvement, scheduling and privacy.
What happens before the first session?
After discussing fit and practical questions, the team explains intake, required forms and appointment arrangements. Use the approved intake process to share health information.
WHEN YOU’RE READY
A conversation
is a place to begin.
You don’t need a perfect explanation. A call or short message is enough.
Email is for general inquiries. Please don’t include sensitive health information in an initial message.